What To Expect At Your First Visit

Please complete the New Patient Intake Form and the Registration Form prior to arrival and bring with you to the visit.

Welcome to our office! We appreciate the confidence and trust that you have placed in us and look forward to meeting you and your child.

At Pediatric Endocrine Specialists of Georgia, you’ll find caring health care professionals and staff dedicated to providing the highest quality medical care to our pediatric patients and their families.

Please fill out the patient registration form and new patient intake form and bring them with you to your first appointment. These forms can be found under the forms tab. Please also bring any medications your child takes to the first visit.

We ask that you also take a moment to read over the Financial Responsibility, HIPPA disclosure and Notice of Privacy Practice forms as you will have to sign for these in the office. These forms can be found on our website under the Patient Information tab. Please do not print these forms out as you will be asked to sign electronically once in the office.

We would like to go over a few office policies:

  1. Please call your insurance in advance and verify your benefits with regard to deductibles and copay for a specialist office visit. Payment will be due at time of service.
  2. If your plan requires a referral it must be faxed to our office at least 48 hours prior to your appointment.
  3. Please note, we do not accept personal checks or American Express.
  4. Please arrive 20 minutes prior to your appointment time.
  5. Cancellations with less than 24 business hour notice will incur a $50 fee.
  6. Google maps sometimes has our office location wrong. We are at the corner of Medlock Bridge and Parsons in Duluth, right behind the BB&T.
  7. Your child must be present for all appointments

Once again we look forward to meeting you and caring for your child. If you have any questions please do not hesitate to call our office at 678-691-5351.

We look forward to meeting you.
Sincerely,
Dr. Paul Bernard and Staff

What to Bring to the First Visit
If your insurance requires a referral (many HMOs do), please make sure it is current. For your first visit it is helpful to have previous medical records including lab results, X-rays, and growth charts available for us to review.

What to Expect at the Visit
Please arrive 20 minutes prior to your first appointment. Upon arrival at our office you will be asked for the completed new patient intake form, the patient registration form, a photo id and insurance card. Then your child will be “checked in”, which entails measuring the height, weight, and vital signs.

You will be put in an exam room, where we will see you. We will take a complete medical history, followed by a comprehensive physical examination. In the case of adolescents your child may be given the option of asking you to leave the room to afford him/her some privacy if he/she so desires. This will be your child’s decision.

At the end of your child’s evaluation he/she may need further testing, such as blood tests, urine tests, or X-rays. We will discuss these tests and why they are necessary with you. These tests may sometimes be done at our office by us, but more commonly are done at an outside laboratory.

If tests are ordered, your doctor will inform you of the follow up plan for test results. When all tests are complete you will typically meet with the doctor again at a return visit to discuss results. Simple test results may be communicated to you by phone, email, or text by Dr. Bernard’s nurse. If you do not hear back from us within 2 weeks of completion of testing, please contact us by phone. We make every effort to contact you with abnormal results.

All new visits are typically 30 minutes, except for Type 1 Diabetics which are 60 minutes for the initial visit, Please schedule your follow-up visits in advance, because the schedule fills up fast.